Welcome to Vintage Hereford! These Terms & Conditions (“Terms”) govern your use of Vintage Hereford’s (“we” or “us”) website www.vintagehereford.com and products (the “Product”) or services (“Services'”). By accessing, using or placing an order on our website, you agree to be bound by these Terms. Please read them carefully before using our website.
Order Process
Orders placed on our website constitute an offer to purchase goods or services. We reserve the right to accept or reject orders at our discretion. Upon placing an order, you will receive an email confirmation with details of your order. Orders are considered accepted when we dispatch the goods or provide the services.
Description of Goods
We make every effort to accurately describe the products & services offered on our website, providing as much information as is known to us. However, due to the products we are selling being antique/vintage, there may be general signs of age. Therefore, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current or error-free. Vintage Hereford is not liable for any damages or losses incurred by users while using the website or services.
Due to the items we are selling being vintage & antiques, we are happy to send images and discuss items in detail if required to provide more detail on the condition of the item.
Refund Policy
We offer refunds or exchanges within 30 days of purchase for defective or damaged goods, excluding transportation/shipping costs. To be eligible for a refund or exchange, goods must be returned in their original condition with proof of purchase. Refunds will be issued to the original method of payment.
Cancellation
Orders can be cancelled before they are dispatched. Once dispatched, orders cannot be cancelled. To cancel an order, please contact us immediately at vintagehereford@gmail.com with your order details.
Shipping
We aim to dispatch orders within 3-4 business days of receiving payment. Shipping times may vary depending on your location and shipping method selected. We are not responsible for delays caused by shipping carriers. We only ship within the United Kingdom.
We typically ship our parcels with Royal Mail Standard 2nd Class. Alternatively, products are welcome to be collected from the HR2 postcode area – in which case contact us after your order to arrange a collection.
Pricing
Vintage Hereford is not VAT registered so is not obligated to charge VAT. Prices on our website are in Great British Pounds (GBP) and are subject to change without notice. Prices do not include shipping, handling, or taxes, unless otherwise stated.
Payment
We accept payment via PayPal meaning you can just most credit and debit cards. Payment must be made in full at the time of purchase.
Cookie Policy
We use essential cookies from WooCommerce to make sure our online store works properly. These cookies help manage your shopping cart, remember your session, and show you recently viewed products. They expire when you close your browser or after a month for store notices. By using our website, you agree to these cookies.
User Accounts
Users may be required to create an account to access certain features or services provided by WooCommerce. Users are responsible for maintaining the confidentiality of their account credentials and are liable for any activity that occurs under their account. We reserves the right to suspend or terminate user accounts at its discretion, especially in cases of suspected fraudulent activity or violation of these Terms. Users may be required to provide accurate and up-to-date information when creating an account, and Vintage Hereford reserves the right to verify the information provided.
Amendment to Terms & Conditions
We reserve the right to modify or discontinue our website or services at any time without notice. We may update these Terms from time to time. The most current version will be posted on our website. If you have any questions about these Terms, please contact us at vintagehereford@gmail.com.
These Terms are effective as of 31 March 2024.